IT Operations & Remote Support
Remote Desktop software
Remote control and screen-sharing tools for IT support, helpdesks and working on computers from anywhere.
- Vendors to know
- 10
- Reviews
- 0
- Comparisons
- 0
- Guides and articles
- 0
Remote Desktop vendors to know
Established leaders, challengers, newer entrants and the tools practitioners recommend to each other. Being listed is not a ranking or an endorsement, and no vendor paid to appear.
- Established leader
TeamViewer
Enterprise-grade remote control with 4096-bit RSA key exchange and AES-256 encryption, widely regarded as the default enterprise remote desktop tool.
- Established leader
AnyDesk
AnyDesk Software
Lightweight remote access client built for speed on low-bandwidth connections, popular for its high frame rate and low latency performance.
- Established leader
Splashtop
Commercial remote support platform positioned as the strongest SMB replacement for legacy tools, with a 2026 ITSM integration partnership with SysAid.
- Challenger
ConnectWise ScreenConnect
Remote access and support platform for SMB and mid-market IT teams, valued by MSPs for concurrent sessions and white-label customization.
- Established leader
BeyondTrust Remote Support
Session-recording and privileged-credential-aware remote support for service desks, used across regulated enterprise IT support teams.
- Challenger
GoTo Resolve
Unified remote support and ticketing tool from the LogMeIn/GoTo family, aimed at IT teams consolidating help-desk and remote-access tools.
- Challenger
Zoho Assist
Budget-friendly remote support and unattended access tool bundled within the wider Zoho software suite, popular with small IT teams.
- Emerging
NinjaOne Remote
Remote access built into the NinjaOne RMM platform, letting technicians jump from monitoring alerts straight into a session on the same console.
- Community favourite
RustDesk
Open-source, self-hostable remote desktop tool with 113,000-plus GitHub stars, gaining traction on r/msp and r/selfhosted after AnyDesk's 2024 breach.
- Community favourite
Chrome Remote Desktop
Google
Free browser-based remote access tool frequently recommended for basic unattended access without a paid license.
Reviews for this category are in progress.